Delivery & Returns

CHRISTMAS DELIVERY

To ensure you receive your order in time for Christmas day, please ensure you place your order before these dates.

UK Last Order Date: 19th December

Europe Last Order Date: 17th December

Rest of World Last Order Date: 3rd December

FREE UK DELIVERY & INTERNATIONAL* DELIVERY FOR A LIMITED TIME ONLY

For Tangle Teezer’s delivery and returns policies, read below.

UK DELIVERY

UK deliveries are sent via the Royal Mail 1st Class service and should arrive approximately 2 working days (Monday-Friday) after you receive your dispatch email from us.

INTERNATIONAL DELIVERY

All orders going outside of the UK are sent using a tracked or signed service. These services aim to deliver to Europe within 3-5 working days (Monday-Friday), and worldwide within 5-7 working days (Monday-Friday).

You can track your order using the tracking number given in the dispatch email.

*International delivery is free on orders of 3 or more brushes. There is a £5.95 delivery charge for smaller orders.

WE SHIP TO THE FOLLOWING COUNTRIES

Austria	Iceland	Portugal
Bahrain	Ireland	Singapore
Belgium	Isle of Man	South Africa
Bulgaria	Italy	Spain
Canada	Japan	Switzerland
Croatia	Jersey	Taiwan
Cyprus	Lithuania	Thailand
Czech Republic	Luxembourg	Turkey
France	Malaysia	United Arab Emirates
Germany	Monaco	United Kingdom
Gibraltar	Netherlands	United States
Greece	Norway	Vatican City
Hong Kong	Philippines
Hungary	Poland

Global Delivery Times

	Standard Products	Customised Products
UK	2-3 Working Days	3-5 Working Days
Europe	3-5 Working Days	5-7 Working Days
Rest of World	5-7 Working Days	7-10 Working Days

*Working days is Monday - Friday (exlcuding weekends).

RETURNS

You can return your Tangle Teezer purchase within 14 days of receiving your order.

The easiest way to return an unwanted purchase from our website is to return the item unused and in the original packaging to our Distribution Centre with a covering note explaining the reason for the return. Please include your original order ID, email address and name so we can locate your order and process any applicable refunds. Please post back to us using a standard delivery service.

The return address is:
Tangle Teezer Distribution Centre,
Unit 11 Beddington Trading Estate,
Bath House Road
SURREY CR0 4TT

For more information regarding returns please head to our Terms & Conditions (Clauses 4 & 8).