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Delivery & Returns
FREE UK DELIVERY & INTERNATIONAL* DELIVERY FOR A LIMITED TIME ONLY
For Tangle Teezer’s delivery and returns policies, read below.
UK DELIVERY
UK deliveries are sent via the Royal Mail 1st Class service and should arrive approximately 2 working days (Monday-Friday) after you receive your dispatch email from us.
INTERNATIONAL DELIVERY
All orders going outside of the UK are sent using a tracked or signed service. These services aim to deliver to Europe within 3-5 working days (Monday-Friday), and worldwide within 5-7 working days (Monday-Friday).
You can track your order using the tracking number given in the dispatch email.
*International delivery is free on orders of 3 or more brushes. There is a £5.95 delivery charge for smaller orders.
WE SHIP TO THE FOLLOWING COUNTRIES
| Austria | Iceland | Portugal |
| Bahrain | Ireland | Singapore |
| Belgium | Isle of Man | South Africa |
| Bulgaria | Italy | Spain |
| Canada | Japan | Switzerland |
| Croatia | Jersey | Taiwan |
| Cyprus | Lithuania | Thailand |
| Czech Republic | Luxembourg | Turkey |
| France | Malaysia | United Arab Emirates |
| Germany | Monaco | United Kingdom |
| Gibraltar | Netherlands | United States |
| Greece | Norway | Vatican City |
| Hong Kong | Philippines | |
| Hungary | Poland | |
| Standard Products | Customised Products | |
|---|---|---|
| UK | 2-3 Working Days | 3-5 Working Days |
| Europe | 3-5 Working Days | 5-7 Working Days |
| Rest of World | 5-7 Working Days | 7-10 Working Days |
*Working days is Monday - Friday (exlcuding weekends).
RETURNS
You can exchange or return your Tangle Teezer purchase within 14 days of receiving your order.
The easiest way to return an unwanted purchase from our website is to return the item unused and in the original packaging to our Distribution Centre with a covering note explaining the reason for the return. Please include your original order ID, email address and name so we can locate your order and process any applicable refunds. Please post back to us using a standard delivery service.
The return address is:
Tangle Teezer Distribution Centre,
Unit 11 Beddington Trading Estate,
Bath House Road
SURREY CR0 4TT
For more information regarding returns please head to our Terms & Conditions (Clauses 4 & 8).
Can we help?
If you have any questions or queries regarding delivery or returns please give us a call on +44 (0)20 8683 7840 (Monday-Friday, 8am-6pm) or drop us a line using the form on our Contact us page.
