Delivery & Returns
For Tangle Teezer’s delivery and returns policies, read below.
UK orders are sent from our distribution centre in Greater London, UK via Royal Mail 1st Class. Please allow approximately 2 working days (Monday-Friday) after you receive your dispatch email from us for your order to arrive.
We offer FREE delivery on all UK orders
US orders are sent from our distribution centre in Kansas, United States via USPS 1st Class. Please allow approximately 3 working days (Monday-Friday) after you receive your dispatch email from us for your order to arrive.
We offer FREE delivery on all US orders
All other international deliveries are sent from our distribution centre in Greater London, UK using a Royal Mail tracked or signed service. These services aim to deliver to Europe within 3-5 working days (Monday-Friday), and worldwide within 5-7 working days (Monday-Friday).
You can track your order using the tracking number given in the dispatch email.
*International delivery is FREE on orders of 3 or more brushes. There is a £5.95 delivery charge for smaller orders.
WE SHIP TO THE FOLLOWING COUNTRIES/REGIONS
|Belgium||Isle of Man||South Africa|
|France||Malaysia||United Arab Emirates|
|Standard Products||Customised Products|
|UK||2-3 Working Days||3-5 Working Days|
|Europe||3-5 Working Days||5-7 Working Days|
|Rest of World||5-7 Working Days||7-10 Working Days|
*Working days is Monday - Friday (exlcuding weekends).
You can return your Tangle Teezer purchase within 14 days of receiving your order.
The easiest way to return an unwanted purchase from our website is to return the item unused and in the original packaging to our Distribution Centre with a covering note explaining the reason for the return. Please include your original order ID, email address and name so we can locate your order and process any applicable refunds. Please post back to us using a standard delivery service.
The return address is:
Tangle Teezer Distribution Centre,
Unit 11 Beddington Trading Estate,
Bath House Road
SURREY CR0 4TT
For more information regarding returns please head to our Terms & Conditions (Clauses 4 & 8).