Delivery & Returns

For Tangle Teezer’s delivery and returns policies, read below.

UK DELIVERY

UK orders are sent from our distribution centre in Greater London, UK via Royal Mail 1st Class. Please allow approximately 2 working days (Monday-Friday) after you receive your dispatch email from us for your order to arrive.

We offer FREE delivery on all UK orders

US DELIVERY

US orders are sent from our distribution centre in Kansas, United States via USPS 1st Class. Please allow approximately 3 working days (Monday-Friday) after you receive your dispatch email from us for your order to arrive.

We offer FREE delivery on all US orders

INTERNATIONAL DELIVERY

All other international deliveries are sent from our distribution centre in Greater London, UK using a Royal Mail tracked or signed service. These services aim to deliver to Europe within 3-5 working days (Monday-Friday), and worldwide within 5-7 working days (Monday-Friday).

You can track your order using the tracking number given in the dispatch email.

*International delivery is FREE on orders of 3 or more brushes. There is a £5.95 delivery charge for smaller orders.

WE SHIP TO THE FOLLOWING COUNTRIES/REGIONS

Austria Iceland Portugal
Bahrain Ireland Singapore
Belgium Isle of Man South Africa
Bulgaria Italy Spain
Canada Japan Switzerland
Croatia Jersey Taiwan
Cyprus Lithuania Thailand
Czech Republic Luxembourg Turkey
France Malaysia United Arab Emirates
Germany Monaco United Kingdom
Gibraltar Netherlands United States
Greece Norway Vatican City
Hong Kong Philippines
Hungary
   
Global Delivery Times
  Standard Products Customised Products
UK 2-3 Working Days 3-5 Working Days
Europe 3-5 Working Days 5-7 Working Days
Rest of World 5-7 Working Days 7-10 Working Days

*Working days is Monday - Friday (exlcuding weekends).

RETURNS

You can return your Tangle Teezer purchase within 14 days of receiving your order.

The easiest way to return an unwanted purchase from our website is to return the item unused and in the original packaging to our Distribution Centre with a covering note explaining the reason for the return. Please include your original order ID, email address and name so we can locate your order and process any applicable refunds. Please post back to us using a standard delivery service.

The return address is:
Tangle Teezer Distribution Centre,
Unit 11 Beddington Trading Estate,
Bath House Road
SURREY CR0 4TT

For more information regarding returns please head to our Terms & Conditions (Clauses 4 & 8).

delivery-returns

Can we help?

If you have any questions or queries regarding delivery or returns please give us a call on +44 (0)20 8683 7840 (Monday-Friday, 8am-6pm) or drop us a line using the form on our Contact us page.

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