Delivery & Returns

FREE UK DELIVERY & INTERNATIONAL* DELIVERY FOR A LIMITED TIME ONLY

For Tangle Teezer’s delivery and returns policies, read below!

UK DELIVERY

UK deliveries are sent via the Royal Mail 1st Class service and should arrive approximately 2 working days after you receive your dispatch email from us.

INTERNATIONAL DELIVERY

All orders going outside of the UK are sent using a tracked or signed service. These services aim to deliver to Europe within 3-5 working days, and worldwide within 5-7 working days.

You can track your order using the tracking number given in the dispatch email.

*International delivery is free on orders of 3 or more brushes. There is a £2.95 delivery charge for smaller orders.

CHRISTMAS DELIVERY DATES

If you are ordering Christmas gifts or would like your order to arrive before Christmas Day, please ensure you place your order before the below dates.

UK: Monday 19th Dec

EU: Wednesday 14th Dec

USA & Canada: Thursday 15th Dec

Asia & Pacific: Friday 2nd Dec

WHICH COUNTRIES DO WE SHIP TO?

We ship to the following countries:

United Kingdom France Netherlands
United States of America Germany New Zealand
Andorra Gibraltar Northern Ireland
Argentina Greece Norway
Australia Hong Kong Philippines
Austria Iceland Portugal
Bahamas India Singapore
Bahrain Ireland South Africa
Belgium Bulgaria Isle of Man Spain
Brazil Israel Sweden
Canada Italy Switzerland
Channel Islands Japan Taiwan
Croatia Lithuania Thailand
Cyprus Luxembourg Turkey
Czech Republic Malaysia Vatican City
Denmark Mauritius
Finland Mexico
  Monaco  

RETURNS

You can exchange or return your Tangle Teezer purchase within 14 days of receiving your order.

The easiest way to return an unwanted purchase from our website is to return the item unused and in the original packaging to our Distribution Centre with a covering note explaining the reason for the return. Please include your original order ID, email address and name so we can locate your order and process any applicable refunds. Please post back to us using a standard delivery service – which we will refund you for.

The return address is:
Tangle Teezer Distribution Centre,
Unit 11 Beddington Trading Estate,
Bath House Road
SURREY CR0 4TT

For more information regarding returns please head to our Terms & Conditions (Clauses 4 & 8).

delivery-returns

Can we help?

If you have any questions or queries regarding delivery or returns please give us a call on +44 (0)20 8683 7840 (Monday-Friday, 8am-6pm) or drop us a line using the form on our Contact us page.